We’re Better Than A Travel Agency

ITandT BTS is a customer driven organization that recognizes the necessity of listening to each of our clients. By doing so, we are in a position to better understand the unique requirements that each client has, which in turn allows our firm to tailor a travel management program to meet these specific needs.

Why Utilize the services of ITandT BTS?

• The ITandT Guarantee – ITandT BTS provides three guarantees, which are unique to the travel industry; the ITandT 150% Lowest Airfare Guarantee, the ITandT Savings Guarantee, and the ITandT Service Guarantee. To review each of these guarantees in detail please click here.
• ITandT Quality Service Initiative or QSI – An initiative implemented by ITandT BTS with the ultimate goal of providing 100% accuracy on each and every reservation as well as 100% service satisfaction.
• Experience – ITandT BTS possesses over 51 years of travel management experience
• Performance Based Compensation Program – ITandT BTS is the only travel management firm in the United States that employs a performance based compensation program with performance defined as out ability to secure low and/or creative fares
• Global Videoconference Services – ITandT BTS provides comprehensive global videoconference services. For more information, please click here.
• Size and Strength – ITandT BTS currently represents over 500 corporate clients worldwide
• Technology – ITandT BTS offers a suite of technology based services/programs which are geared toward enhancing the travel experience for our clients, improving service levels, and maximizing value and savings
• A Suite of Travel Management Services and Programs – ITandT BTS offers a suite of travel management services and programs. For more information, please click here

	ITandT	Travel Agency
Provides a Traveler Service Guarantee	Yes	No
Provides a Lowest Airfare Guarantee	Yes	No
Provides a Fare Assurance Guarantee	Yes	No
Lowest Transaction Fee Guarantee	Yes	No
Owns and operates its own wholesale/consolidator division	Yes	No
Employs a Performance Based Compensation Program	Yes	No
Provides Global Video Conference Services	Yes	No
Provides a Global Negotiated Hotel Rate Program	Yes	No
Provides Travel Management Consultation Services	Yes	No
Provides “Real Time” Declined Lowest Airfare Notification	Yes	No
Employs a Performance Based Employee Incentive Program (Agent Bonuses Predicated Upon Performance)	Yes	No
Provides Long Term/Relocation housing Services	Yes	No
Employs a Production Based Compensation Program	No	Yes
Employs a Production Based Employee Incentive Program (Agent Bonuses Predicated Upon Number of Tickets Issued AND Quantity	No	Yes
Accept Override Commissions From Airlines	No	Yes