ITandT BTS is a customer driven organization that recognizes the necessity of listening to each of our clients. By doing so, we are in a position to better understand the unique requirements that each client has, which in turn allows our firm to tailor a travel management program to meet these specific needs.
Why Utilize the services of ITandT BTS?
- The ITandT Guarantee – ITandT BTS provides three guarantees, which are unique to the travel industry; the ITandT 150% Lowest Airfare Guarantee, the ITandT Savings Guarantee, and the ITandT Service Guarantee. To review each of these guarantees in detail please click here.
- ITandT Quality Service Initiative or QSI – An initiative implemented by ITandT BTS with the ultimate goal of providing 100% accuracy on each and every reservation as well as 100% service satisfaction.
- Experience – ITandT BTS possesses over 51 years of travel management experience
- Performance Based Compensation Program – ITandT BTS is the only travel management firm in the United States that employs a performance based compensation program with performance defined as out ability to secure low and/or creative fares
- Global Videoconference Services – ITandT BTS provides comprehensive global videoconference services. For more information, please click here.
- Size and Strength – ITandT BTS currently represents over 500 corporate clients worldwide
- Technology – ITandT BTS offers a suite of technology based services/programs which are geared toward enhancing the travel experience for our clients, improving service levels, and maximizing value and savings
- A Suite of Travel Management Services and Programs – ITandT BTS offers a suite of travel management services and programs. For more information, please click here
|Provides a Traveler Service Guarantee|
|Provides a Lowest Airfare Guarantee|
|Provides a Fare Assurance Guarantee|
|Lowest Transaction Fee Guarantee|
|Owns and operates its own wholesale/consolidator division|
|Employs a Performance Based Compensation Program|
|Provides Global Video Conference Services|
|Provides a Global Negotiated Hotel Rate Program|
|Provides Travel Management Consultation Services|
|Provides “Real Time” Declined Lowest Airfare Notification|
|Employs a Performance Based Employee Incentive Program
(Agent Bonuses Predicated Upon Performance)
|Provides Long Term/Relocation housing Services|
|Employs a Production Based Compensation Program|
|Employs a Production Based Employee Incentive Program
(Agent Bonuses Predicated Upon Number of Tickets Issued AND Quantity
|Accept Override Commissions From Airlines|